常见问题解答
申请流程
Who should be included on my application?
All residents of the apartment, including guarantors, roommates, spouses, and children.
When will I hear back from the Leasing Office about my application?
Applications are typically processed within 24 hours of completion. However, if multiple previous addresses across different states need to be verified, the process may take longer.
How do I sign my lease?
Electronic signatures can be submitted through the portal.
How much will my first payment be?
The contract is divided into 12 equal monthly installments.
Who should I contact if I have additional questions not listed?
Contact us at staff@palisadeproperty.com or (608) 271-8860.
What is the renters insurance policy?
Personal property and vehicles belonging to residents or guests are not covered under the apartment lease agreement. All residents must provide proof of insurance covering loss or damage from fire, theft, vandalism, water, criminal acts, or other causes. A minimum of $100,000 liability coverage is required, and $10,000 personal property coverage is recommended.
宠物政策
What is your pet policy?
Pets are not allowed.
公用事业
Who is the electricity provider for this area?
Provided by MG&E.
What are the available internet options?
Internet service is included.
Do I need to set up water and sewer services?
$20/month per person, added to the account.
Who provides trash and recycling services?
Services provided by GFL Environmental.
当地
How long does it take to walk to the University of Wisconsin-Madison?
A 1-minute walk from campus.
Where is the nearest public transportation stop?
W. Johnson and N. Frances.
Where is the nearest post office?
441 N. Lake Street.
Is Parking Available?
Available in an underground heated garage by contract. All vehicles must be registered, and a parking contract must be signed.
Are there any nearby EV charging stations?
Tesla Supercharger, 755 E Washington Ave.
基本服务
What is the non-emergency police/fire department phone number?
Call (608) 255-2345.
Where is the closest urgent care center?
University Health Services, 333 E. Campus Mall, or Dejope Hall, 640 Elm Drive.
What should I do in case of a maintenance emergency?
Our onsite maintenance team is available. Work orders can be submitted through the portal. For emergency maintenance, call (608) 442-4200.
Who should I contact if I’m locked out of my apartment or building?
Contact Bill’s Key Shop at (608) 256-2556.
Where is the nearest fire station?
City of Madison Fire Station 1, 316 W. Dayton Street.
Where can I pick up packages on-site?
The package room is located on the 2nd floor of the building.
